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In India, out of pocket, Health-Care expenses are key driver of poverty & more so for families who come from economically weaker sections as they run from pillar to post for diagnostics and treatment. Health Justice can only be realized if vulnerable sections of the society get access to quality and affordable health care.

 

While the Public Hospitals serve the needs of lakhs of patients across the state yet the dimension of patient centric care in public health is still evolving.

 

After working with economically weaker sections in medical distress for over a decade - Helping Hand Foundation, one of the leading non-government public health organization has consciously embarked on a more sustainable model of linking the common man to public health system while continuing to support patients in medical exigencies.

 

Today the Patient Care support which the foundation has brought in collaboration with state run hospital is built on the philosophy of empathy, compassion and trust which is helping build and restore patient confidence in public health care.

 

Today, Helping Hand Foundation has its services spread across 20 state run hospitals across the city with dedicated and passionate Health Care volunteers relentlessly working in assisting hundreds and thousands of patients on a day to day basis in the public hospitals.

 

We are one of the few health care NGOs that provide Universal Health Care as recommend by WHO i.e. provide Curative, rehabilitative, preventive and palliative care services in a non-profit mode.

 

We deliver all key elements of Universal health care through our primary health centres in slums (curative), a rehabilitative care centre for adults, a palliative care centre for HIV/AIDS in partnership with Sivananda Rehab Home.

 

In the COVID-19 pandemic, HHF strategically aligned to what the situation demanded ever since March, 2020 when the lock down came into force.

Our relief work started with provisioning dry rations and food packs for daily wagers and labour in the urban slums. We covered 5000 households and 2 lacs food packs in a span of 45 days.

When the SARs-COV2 virus took an ugly turn and started affecting the masses, we started our HELP DESK services in all state COVID centres in the city to provide guidance, support and supplement the efforts of the state hospitals in the Covid relief operations.

We also initiated Home Isolation care and oxygen supplies under our panel of doctors and reached out to over 4000 positive COVID patients with a good success rate.

We offered free ambulance services for dead bodies and patient transport in all COVID centres run by the Telangana Government.

We supported several Government Urban Primary Health Centers in offering free tele-consultation and counselling services to COVID positive cases. Over 2500 patients were monitored and tracked successfully.

The volunteers of Hyderabad-based healthcare NGO Helping Hand Foundation regularly attend refresher courses to improve their management skills in public healthcare set up.